Automated External Defibrillators (AEDs) are available at multiple locations throughout the terminal for emergency use..
Travel light and stress-free with our baggage service. We bring your luggage directly from the parking lot to the ship so you can enjoy your day without luggage. Alternatively, you can check in your luggage directly from home. Contact TEFRA Travel Logistics at 040 59362560!
In emergencies, please contact one of our employees. Our employees are trained and qualified accordingly.
Parking is available in our parking lots P1 (directly at the terminal) or P3 (approx. 500m away on foot). You can find further information under: Parking
Enjoy convenient transportation from the train station to the terminal and back again with our shuttle service. Sit back, relax, and let us take care of the logistics while you focus on enjoying your journey.
Our taxi station ensures that visitors are transported quickly and smoothly – whether you want to go into town, to the train station or somewhere else.
Our terminal is fully wheelchair accessible and has elevators and barrier-free restrooms. Wheelchairs are also available. Please contact one of our employees on arrival for assistance.
Wi-Fi is available throughout the terminal so you can stay in touch or plan your trip. You will find the password at Counter 1 on the first floor.
Crew Services 
Port Services