The terminal has a large check-in area on the groundfloor. All passenger processing is supervised by terminal staff as well as customs and immigration officers.
Early customs checks are carried out at the terminal. The usual import regulations apply.
Water bunkering ensures a continuous supply of fresh water. These services are reliable and efficiently managed to meet your needs. Available on request from the shipping company’s port agent.
Adherence to the highest international standards set by the ISPS Code ensures comprehensive security measures are available to protect ships and port facilities from security-related risks.
Advanced luggage screening processes are available, ensuring all baggage is thoroughly inspected for prohibited items and maintaining a safe and secure environment for passengers and crew members.
Our terminal has three modern passenger bridges, allowing guests to embark and disembark quickly and easily.
Latest technology and procedures are used in our passenger screening services, ensuring that all individuals embarking at the port are securely and efficiently screened.
The officers of the Bremerhaven Federal Police are on site during embarkation and disembarkation. The regulations for entry and exit are valid.
Stevedoring services include the loading and unloading of material and luggage on and off ships. Efficient and safe cargo handling supports the smooth operation of the ship. Available on request.
Temporary storage locations on the port premises comply with ISPS standards. Secured areas are available for ships to store items as required during their stay in the port.
A variety of technical equipment rentals is available to support ship operations, including Cherry Pickers, Forklifts, Manual Pallet Trucks, Mobile Cranes, and Electric Pallet Trucks. Available upon request.
Guest Services 
Crew Services